Official Statement

Service Disruption & Brand Clarification

Published on January 27, 2026 · NOSO-RAW Team

What Happened

Approximately 12 hours ago, our domain's DNS resolution was suspended due to a complaint. This caused our website to become temporarily inaccessible to all users.

Within 3 hours of the suspension, we deployed a temporary domain and sent email notifications to all our registered users to ensure continued service access.

After several hours of communication and clarification, we successfully resolved the issue and restored our original domain. Our service is now fully operational.

Service Fully Restored

We are pleased to confirm that all services have been fully restored. You can continue to use our platform as normal. We sincerely apologize for any inconvenience this disruption may have caused.

If you experienced any issues during this period, please don't hesitate to contact us at help@nosorawm.app.

Brand Clarification

We want to make it absolutely clear that NOSO-RAW is an independent brand and service.

  • We are NOT affiliated with Sora, OpenAI, or any other AI company.
  • We are an independent third-party platform providing AI video generation and post-processing services.
  • All trademarks mentioned on our site belong to their respective owners and are used for identification purposes only.
  • We operate independently and are solely responsible for our own services and content.

Our Commitment

We remain committed to providing high-quality AI video generation and processing tools for creators worldwide. We will continue to operate transparently and in compliance with all applicable regulations.

Thank you for your continued support and understanding during this brief disruption.